Cancellation policy;
We will always try our best to accommodate amendments to your booking and minimise the cost of cancellations. Please inform us by email at the earliest convenience of any cancellation or adjustment request. Cancellations made 4 weeks or more in advance of the scheduled date of arrival will receive 50% refund of the booking total.
Once payment is received, we will send you a booking confirmation by email. We advise that you carefully check the details of your booking, as set out in your booking confirmation, as soon as you receive it. Please notify us as soon as possible if you notice any errors or wish to make an amendment to your booking.
If you have any questions about your booking, please contact us
If you email us, we will endeavour to get back to you within a day. The best way to ensure you secure the dates you are after is to use our website booking page, so please use this preferred method to ensure a successful booking.
Please note that where a deposit has been paid, the full balance will be due one week before your arrival and you will be notified of this via email/message. The email/message will contain a payment link to pay the remaining balance. If we do not receive payment after 3 days of the balance due date, then with regret, we may cancel your booking.
Christmas, New Year and Easter bookings must be paid in full at the time of booking and are non-refundable.
Bookings are not transferable to any other person.